Zach chats with Dr. Lily Jampol on this special Saturday episode themed around allyship and privilege. She and Zach discuss the diversity, equity and inclusion space at length, and Dr. Jampol shares her perspective on both where the industry is going and what the next step is to really take it to the next level. Check the links in the show notes to check out the work of several prominent Black authors and thought leaders!

Connect with Dr. Jampol on LinkedIn and Twitter.

Dive into the work of Stephanie Jones-Rogers, Ibram Kendi, Rachel Cargle, and Ijeoma Oluo.

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TRANSCRIPT

Zach: What's up, y'all? It's Zach with Living Corporate, and we're back. Yes, we're back from outer space, having another great conversation with someone who is passionate about amplifying Black and brown voices at work, 'cause that's what we do, right? Like, we exist to highlight and center underrepresented perspectives and experiences and identities at work, and we've been around, shoot, now going on a couple--like, it's almost up to year 2 now, and I'm just really thankful for all the support. So shout-out to all of our listeners. Shout-out to the folks working 9-to-5. Shout-out to the people working 10-to-9s. You know, whatever y'all working, man, shout-out to y'all. And then of course shout-out to our allies, you know? Our Buckys, our White Wolves. So, you know, for those who are not Marvel fans, Bucky was Captain America's sidekick, and then when he had to be rehabilitated because he was brainwashed by Dr. Zemo, Baron Zemo, he then went to Wakanda, and when he went to Wakanda he became "the White Wolf." And, you know, Wakanda's all Africa. You know, it's all a bunch of African people, 'cause it's in Africa so it's all Black people. But he was the White Wolf. Like, he was trusted. You know, he was a true ally of the people. So all of that to say we also engage allies on Living Corporate, right? So this is not, like, exclusive, right? Like, if you are less melanated, then as long as you're down for the Wakandans, hey, we're down for y'all, right? So with that being said, we have a really dope guest - Dr. Lily Jampol. Dr. Lily Jampol helps organizations solve difficult challenges and ensure that their workplaces are happy, productive, and equitable. She primarily works with the diversity, equity and inclusion firm ReadySet based in Oakland, California, and a people scientist and strategist. Dr. Jampol is also a frequent speaker and writes on diversity and inclusion from a behavioral science data perspective. She believes that one of the keys to moving forward is understanding how people think, behave, and relate. Lily, Dr. Jampol, Dr. L, Dr. J, what's up? How are you doing?




Dr. Jampol: I'm doing pretty great. I'm almost always doing great. I'm feeling super fulfilled by my work right now, and I'm generally speaking a pretty positive person, so it's all good. I feel like it's a rare thing when the anger and disappointment that you feel about the world and society can be channeled into your actual day job, so I'm constantly grateful for that and all of the other wonderful things in my life.




Zach: Man, you know, and you've been a few different places, right? So I know that you're at ReadySet today, but you've had a journey, right? Like, can we talk about your background and how you got into this world of diversity and inclusion?




Dr. Jampol: Yeah, definitely. Well, so I've always been a pretty curious person about other people and society in general. I've also taken some non-traditional routes in my career trying to follow that curiosity, and in terms of background I actually grew up in an eco hotel in Costa Rica, and that was a really interesting experience for me. It was the first time that I really saw inequality, and yet also I had to confront how my white privilege played out there even while I felt like an outsider myself. So growing up in a different country and also a hotel made me super curious about just how people relate to each other, how differences play out in society. I also came from a pretty social justice family since they're all eco warriors, so I knew I wanted to do something social justice related. I started off in political science, but I ended up getting my Ph.D in social psychology where I was examining human behavior, specifically gender bias in organizations. So for a while I thought I was gonna be in academia, and I spent 3 years as a professor in London at a business school, but while I really enjoyed my research, I really was also feeling like I could make a bigger impact working to implement that research in organizations, and this all came to a head when I was going through the middle of a pretty nasty divorce and I was like, "Screw everything," so I quit my 10-year [track?] career and joined a tech startup here in Silicon Valley, and after a few months there I realized I wasn't really working as much on issues that felt really socially important, so I transitioned to working with ReadySet, my amazing team, doing diversity, equity and inclusion work, and I've done serious amounts of learning since then. So I came into this work thinking that I was an expert in my field, and I didn't realize how much of a novice I was when it came to actual equity issues. First of all, I barely knew or used the term "intersectional feminism" before starting this work in the field. So part of what I love about my job now is how much I've been able to grow as a person and also help others who are just beginning their journey to be able to do so too, and I really do have my colleagues and my network to thank for that.




Zach: That's incredible. And, you know, you talk about your privilege and you talk about, like, you coming to learn things and experience things on your own and develop certain levels of fluency and awareness. I couldn't help but notice myself that you're white, you know what I'm saying? Like, it leapt out to me. [laughs] I'm curious to know about how your whiteness intersects with the work that you do within behavioral and data science and, like, you know, when I say how it intersects with the work you do, like, how does it impact how you show up, and what observations do you have in, like, being in this space?




Dr. Jampol: Yes. Right, I am very white, or unmelanated as you put before. I'm literally half-Viking, half-Ashkenazi Jew. 




Zach: That's incredible actually. Shout-out to both the Ashkenazi Jews and the Vikings. That's--wow.




Dr. Jampol: My mom is basically, like, 100% Swedish, Norwegian, so yeah, definitely have some Viking blood in the background. My whiteness really does impact my work in a pretty big way. So when I started my Ph.D I was actually focusing on behavioral economics, and the reason that I'm telling you this background is because I want to explain how my behavior and my work has changed since then. So when I was doing behavioral economics, in that field it's mostly dominated by white men, still is, and when I was doing that work I always felt like I had to prove myself to be taken seriously, and when I started transitioning into looking at gender biases, I was told to stop doing that work by many of my advisers and colleagues because I was told no one was gonna take me seriously as a scientist. Now, of course that made me want to do the work more, but now that I'm a white person and I have a data and quantitative background, I realize how privileged that identity is. So I can come into a room with a bunch of tech executives and lay my Ph.D out on the table, proverbially speaking, talk data with them, and they give me the validation and respect that many of my colleagues who have been doing this work much longer than me and who are not white just don't get, and it actually impacts the way that I play a role on my team, and for good reason. So for example, we had a company who we were working with who were just not taking the CEO of my company seriously, who is a Black woman, and she has a JD from Harvard. She worked as an international human rights lawyer. She's the CEO of her own successful company, has been doing this work for, you know, 5 times as long as I have. You put me in the room, and I had only been working in this space for a few months, and their attitudes just totally changed. They went from, you know, defensive and aggressive to, "Oh, yeah. Of course. You know, this sounds great. What do we need to do to get there?" 




Zach: Can I pause right there though? 'Cause, like, I'm so--I'm so triggered. [laughs]




Dr. Jampol: Okay. I'm sorry about triggering you. [laughs]




Zach: No, no, it's not your fault. [laughs] So the reason why I'm pausing is because I think--and we haven't done these studies because of white fragility and the fact that I think academia is still, like, very much so, like, a white space, but I wish--and maybe we have and I just haven't seen it, but I'd love to see a behavioral study done on how the majority tends to treat Black and brown professionals with a certain level of hostility and defensiveness that they don't treat white counterparts, right? Like, your earlier point about the CEOs, like, why--and I've been in situations where I've been on the receiving end or I've observed. Like, "Why are you talking to me like I'm your enemy or like I'm trying to get you?" Like, "Why are we not able to have, like, an actual dialogue?" Like, "Why does everything feel really transactional and, like, a zero-sum game in this conversation," you know what I mean?




Dr. Jampol: Mm-hmm. Yeah, no, I totally do, and I think, you know, you're totally reading my mind about wanting to do some behavioral studies on this stuff. I think about this all the time too, and I think you're absolutely right. There is quite a bit of evidence showing that people from underrepresented backgrounds in d