In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in real-time, aiming for self-healing operations. Their multi-tenant platform ensures data security and offers efficient implementation, showcasing value in a short timeframe.Key Takeaways:

• PitchIT is a competition sponsored by ConnectWise, seeking the best emerging technologies to support MSPs.
• Grok Stream is an AI and machine learning company focused on optimizing operations centers for MSPs.
• Grok Stream's platform integrates with RMMs and ticketing systems to provide real-time, proactive problem identification and resolution.
• Their multi-tenant platform ensures data security and allows efficient implementation.
• The goal is to help MSPs achieve self-healing operations and ensure customer satisfaction with minimal downtime.

Website: https://grokstream.com/=== PitchIT is an annual accelerator program created by ConnectWise in 2018 to incubate growth in startup integration partners dedicated to the MSP space. The company is offering small companies the chance to take part in a 16-week program where participants receive a thorough business assessment, gain coaching from industry experts, earn placement on the ConnectWise marketplace, engage in co-marketing and more.The finalists are selected to present their solutions on the center stage at IT Nation Connect. The PitchIT 2023 program is officially underway, and 27 companies have been selected to participate in the program.Interested but still have questions? Email PitchIT@ConnectWise.com.Join the PitchIT  waitlist for next year: https://www.connectwise.com/theitnation/pitchit=== #ITBusinessPodcast #ConnectWise #PitchIT #MSP #AI #MachineLearning #GrokStream #OperationsCenter #RealTime #Proactive #SelfHealing #DataSecurity #TechCompetition #EmergingTechnologies #ManagedServiceProviders #TechStartup #ITNationConnect #TechInnovation #BusinessTech #ArtificialIntelligence === Show InformationWebsite: https://www.itbusinesspodcast.com/Host: Marvin BeeUncle Marv’s Amazon Store: https://amzn.to/3EiyKoZBecome a monthly supporter: https://www.patreon.com/join/itbusinesspodcast?One-Time Donation: https://www.buymeacoffee.com/unclemarv=== Music: Song: Upbeat & Fun Sports Rock LogoAuthor: AlexanderRufireLicense Code: 7X9F52DNML - Date: January 1st, 2024