SEGMENT 1: What if you could predict the future? For the past ten years, Rohit Bhargava has published an annual trend report that has been read or shared by more than a million readers. He’s here to share a few of the megatrends from his all new tenth (and final!) edition, which looks back at more than a hundred past predictions to spotlight the biggest megatrends that will change how we buy, sell or believe anything.

SEGMENT 2: Most small business owners start running the financial and operations side of the business on Quickbooks. This is not a bad place to start, but as the business grows, they make up for what Quickbooks doesn’t do by adding one-off applications for other functions. Then, as they try to keep track of their money and inventory across multiple platforms, it ends up being a mess because they don’t have reports that accurately tell them what is going on in their company. Here to help is Siva Iswaran who heads the Finance and Operations Suite at Zoho.

SEGMENT 3: First impressions are so important in small business these days since customers are making decisions in seconds – that impression could be the difference between the start of a loyal customer or nothing at all. Here to help with how to form the best first impressions that produce lasting loyalty is Molly Moore who is the CMO of Ruby Receptionists.

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