AI Driven Customer Experience

6 de mar. de 2023 · 27m 34s
AI Driven Customer Experience
Descripción

There are many ways that AI can help businesses eliminate or overcome e-commerce pain points. AI can make a major impact in regards to abandoned carts, unsubscribes, and other customer...

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There are many ways that AI can help businesses eliminate or overcome e-commerce pain points.

AI can make a major impact in regards to abandoned carts, unsubscribes, and other customer retention issues. In this episode of Conversations in CX, we'll address a handful of different ways that AI can drive the customer experience.

Guests:
  • Frank Beard, Senior Marketing and Customer Experience Manager at Standard AI.

  • Scott Vaughn, Fractional Executive & GTM Advisor to CXOs & Investors, Vaughan Go-to-Market Advisory.

  • Scott Wilder, VP of Customer, Partner and Community Engagement, Base

  • Abran Maldonado, co-founder of Create Labs Ventures and Director, NYC Media Labs.
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