Welcome to the Hey Docs! Podcast with your host, Jill Allen.  

On this episode we are delving into the cutting-edge world of integrated dental technology with special guest Ali Hyatt from Henry Schein One. Tune in as we explore the challenges and opportunities of staying connected with patients and ensuring every dollar spent is a step towards success.  

Let’s get started! 

Summary
 
Ali Hyatt, Chief Customer Experience and Marketing Officer at Henry Schein One discusses the concept of integrated dental technology and its benefits for orthodontic practices. Integrated dental technology aims to make it easy and seamless for orthodontists to focus on patient care by providing a single platform for managing patient information, scheduling appointments, and checking eligibility. The goal is to create a seamless workflow that reduces errors and allows orthodontists to spend more time with patients. In terms of marketing, Hyatt advises practices to focus on simple metrics such as website clicks, form fills, and phone calls to track the success of their marketing efforts. She also emphasizes the importance of meeting patients where they are in terms of communication preferences and utilizing automated digital options like emails and texts. Hyatt highlights the role of Henry Schein One in providing integrated dental software solutions that empower dentists to focus on patient care and achieve their practice goals.
 
https://www.henryscheinone.com/
https://www.facebook.com/HenryScheinOne
https://www.instagram.com/henryscheinone/
https://www.linkedin.com/company/18886399/
https://twitter.com/HenryScheinOne
 
Takeaways

• Integrated dental technology aims to make it easy and seamless for orthodontists to focus on patient care.
• Simple metrics like website clicks, form fills, and phone calls can help track the success of marketing efforts.
• Meeting patients where they are in terms of communication preferences is crucial.
• Automated digital options like emails and texts can enhance patient experience and streamline communication.
• Henry Schein One provides integrated dental software solutions to empower dentists and achieve practice goals.

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Chapters
 
00:00 Introduction and Role at Henry Schein One
01:15 Understanding Integrated Dental Technology
06:28 Meeting Patients' Communication Preferences
11:57 Tracking Marketing Success and Converting Patients
14:44 Managing Integrated Technology for Younger and Established Doctors
23:23 Speed Round
25:03 Final Thoughts and Advice 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.  
 
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New episodes drop every Thursday!   
 
Episode Credits:
 
Hosted by Jill Allen
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell