Building a Customer-First Culture in Your Business

2 de sep. de 2021 · 6m 53s
Building a Customer-First Culture in Your Business
Descripción

#24: At Infused Innovations, we strive to be not only security-first but customer-first as well. It’s at the core of our company values—and great customer experience is becoming more crucial...

mostra más
#24: At Infused Innovations, we strive to be not only security-first but customer-first as well. It’s at the core of our company values—and great customer experience is becoming more crucial for business in general. 86% of customers will pay more for a better experience, and 88% of companies are now prioritizing CX (customer experience), as it’s sometimes called for short. So it’s no surprise that customer experience leaders are valuable resources for organizations. But orienting the business toward customers shouldn’t stop with them. Building a customer-first culture means making the whole team CX-minded. How can an organization effectively do this? Here are some tips for your team members to keep in mind.
mostra menos
Información
Autor Infused Innovations
Organización Infused Innovations
Página web -
Etiquetas

Parece que no tienes ningún episodio activo

Echa un ojo al catálogo de Spreaker para descubrir nuevos contenidos.

Actual

Portada del podcast

Parece que no tienes ningún episodio en cola

Echa un ojo al catálogo de Spreaker para descubrir nuevos contenidos.

Siguiente

Portada del episodio Portada del episodio

Cuánto silencio hay aquí...

¡Es hora de descubrir nuevos episodios!

Descubre
Tu librería
Busca