The future of customer relationships is data. From the Internet of Things to machine learning, companies that develop a sophisticated understanding of data will better serve their customers. In this episode, we speak with two technology pioneers about data and where its going.

Adam Bosworth is Salesforce's Executive Vice President of the IoT Cloud, which helps organizations connect billions of events from devices, sensors, applications and more from the Internet of Things to Salesforce.

Dr. Gary William Flake is the CTO of Search & Data Science at Salesforce. He is responsible for the vision, strategy and product development for the search platform that powers the world’s #1 CRM company.