Ep 5 - Part 1 - CX NPS Scores Without Insights Are Meaningless

26 de ene. de 2024 · 17m 35s
Ep 5 - Part 1 - CX NPS Scores Without Insights Are Meaningless
Descripción

In the first half of Episode 5, join Christopher Roberts as he delves into the intricacies of survey dynamics. Uncover the misunderstood objectives behind surveys, where it's not merely about...

mostra más
In the first half of Episode 5, join Christopher Roberts as he delves into the intricacies of survey dynamics. Uncover the misunderstood objectives behind surveys, where it's not merely about chasing scores or response rates, but the quest for invaluable insights.

Chris challenges conventional views on sample sizes and representativeness, urging businesses to focus on the quality of responses over quantity.

Gear up to revolutionise your approach to surveys and make impactful business decisions.
mostra menos
Información
Autor Engaged Strategy
Página web www.engagedstrategy.com.au
Etiquetas
-

Parece que no tienes ningún episodio activo

Echa un ojo al catálogo de Spreaker para descubrir nuevos contenidos.

Actual

Portada del podcast

Parece que no tienes ningún episodio en cola

Echa un ojo al catálogo de Spreaker para descubrir nuevos contenidos.

Siguiente

Portada del episodio Portada del episodio

Cuánto silencio hay aquí...

¡Es hora de descubrir nuevos episodios!

Descubre
Tu librería
Busca