In this episode, we talk with Leicestershire Fire and Rescue Service on the cruciality of communications in an emergency response, and how they’ve navigated challenges in this critical communications space.

Specifically, we talk with Leicestershire Fire and Rescue Service's Chief Fire Officer, Callum Faint, on what his new role as board chair for the National Fire Chiefs Council (NFCC) Digital, Technology and Cyber Board will mean for Fire and Rescue Services in the future. We hear about the latest Digital, Data and Technology (DDaT) roadmap for fire services is being driven to ensure greater efficiencies can be found amoung fire and rescue services across the UK, and we hear how Leicestershire FRS have implemented a new mobilising system, including some of the challenges that had to be overcome, and advice for others who may be in a similar position.

Our guest on this episode, Callum Faint, transferred to Leicestershire Fire and rescue Service in July 2019 as an Assistant Chief Fire Officer, he was then subsequently promoted to Chief Fire Officer in September of 2020 and in a short timeline Callum not only led the Service through the COVID-19 pandemic but also improved the Services performance and culture, with significant improvements across almost all gradings of inspection. Even more recently, Callum has been appointed as the Digital, Technology and Cyber board chair for the National Fire Chiefs Council.

Find out more about the NFCC DDaT here: https://nfcc.org.uk/our-services/data-portal/
Find our more about Leicestershire Fire and Rescue Service here: https://leics-fire.gov.uk/

Please check out Omdia's Emerging Critical Tech & Innovation Survey in partnership with IWCE:
https://survey.alchemer.com/s3/7695058/e898235f6849

The survey should only take 10 minutes to complete. All participants will receive a free summary, and all IWCE participants who complete the survey will be invited to a session where the results will be shared in-person by myself and Ildefonso de la Cruz.

Please share with colleagues and customers and let's gauge the voice of the industry together!

Have a topic you’d like to discuss on the show?
Get in touch with us at critcommscircle@omdia.com