Bob Roark shares his wisdom around Collaborating for Success (in the IT/CX Space), discussing:
•Where things currently stand, and how we got here.
•His definition of true communication, and how to best communicate with our customers- as well as within our organizations.
•His top 3 pieces of advice for meeting- and exceeding- customer expectations.
•The goals he'd suggest we keep at the forefront when it comes to collaborating for success in 2020.
He then finishes up by sharing his opinion of/experiences with Vail Resorts.