Too often, legal ops focuses on managing day-to-day legal work to the exclusion of the elephants in the room: The huge, "bet-the-company," super-critical legal matters. Legal ops needs to "do no harm" in these situations, but, despite voices to the contrary, it is probably not in the client's best interest for legal ops to avoid any involvement whatsoever. What percentage of legal spend do these matters represent? How much does that vary over time? What kinds of situations should legal ops push to put some rails on vs. have an entirely hands-off approach? Chock-full of quality goodness, that is the hallmark of LegalVIEW® Insights — the leading legal industry thought leadership campaign powered by LegalVIEW Insights, the largest body of legal performance data in the world.