A hotel's front desk or reception plays a critical role, as it’s often the first point of contact for guests.

I’m going to explore the qualifications to look for when hiring the right front desk employees.

The importance of front desk employees cannot be overstated, as they play a critical role in creating a positive first impression and setting the tone for the guest's entire stay. They are also responsible for a wide range of tasks that require exceptional customer service skills, attention to detail, and the ability to think on their feet.

Hiring the right front desk employees is essential for any hospitality property owner or manager, and if you are looking to hire the best talent, I’ll provide valuable insights and practical tips to help you succeed.

Continue listening, and I’ll share the qualifications to look for when hiring the right front desk employees…

⇒ TO WATCH, READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
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