In this episode, we feature two influential figures in the tech industry: Vala Afshar, chief digital evangelist at Salesforce, and Sanjib Sahoo, chief digital officer at Ingram Micro, who share their keen insights on digital transformation. “The most innovative companies do not use the most innovative technology. They have people who are not entrepreneurs or innovators by degree. They have people who have that spirit that creates the DNA of the organization,” said Afshar.

The dynamic pair discuss the power of mindset, the importance of human-machine collaboration and the role of simplicity in technology. Sahoo shares insights on Ingram Micro’s game-changing platform, Xvantage, which connects channels, vendors and customers, providing a seamless experience with advanced analytics and machine learning.

“We don't aim for perfection. What we do is make people understand. Transformation is all about adjusting to imperfection and not perfection. And what you do is every single iteration you be a little more perfect,” said Sahoo. Discover how Ingram Micro's focus on people, experiences and feedback has propelled their transformation efforts and led to customer delight.

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