I can understand your frustration. It is unfortunate for any company to suffer a failure of this magnitude. The interview was done over a month ago and it just happened that the day I released is the day they had the failure. It is, to me, very sad and I wish A2 hosting the best of luck in salvaging what they can. I have been there, it is not fun to have to deal with. I know that they wish they could just snap their fingers and bring everything back online. In reality, it can take a very long time to recover from a total failure. I can't speak about their support at all though. Again, I am sorry for your trouble. I hope you at least enjoy some of the other episodes. If there is anything I can do for you please don't hesitate to reach out to me personally, my email is listed in my profile here at spreaker.