Everyone has both good and bad relationships. So, what it is that we do in a bad relationship that is so upsetting? Dr. Margaret explains how we can each learn to listen and understand one another. She also explains why it is necessary for us to have both good and bad relationships that help us to grow spiritually, as well as to develop a calm personality with the awareness of how other people think emotionally and mentally. In a simp[le easy family exercise, Dr. Margaret explains how a simple tool, such as a talking-stick and a pen and paper can help solve family issues.