Should you publicly shame messy guests of your vacation rental? Or is it better to handle bad reviews privately? In this video, cleanfluencer Angela Brown shares tips for hosts on rating messy travelers while avoiding retaliation. Learn how to set clear expectations, charge cleaning fees, and subtly warn other hosts, all without starting an online war. You'll want to watch to the end to find out the best way to deal with messy guest situations! Tune in weekly for the latest cleaning tips and strategies, including best practices for turnover cleaning, move-in, move-out, make-ready, and end-of-tenancy cleaning. Angela is also the founder of Savvy Cleaner Training and Certification, available in 191 languages and popular in 37 countries, helping cleaners improve their skills and service worldwide.  Don't miss out on this valuable resource for all your cleaning needs, whether it's hotel cleaning, housekeeping, maid service, deep cleaning, spring cleaning, regular cleaning, one-time cleaning, emergency cleaning, post-construction cleaning, post-renovation cleaning, or office cleaning. 
Join Angela and her community of dedicated property cleaning experts today! MESSY GUESTS DO YOU TELL THE WORLD CHAPTERS ------------------
00:00 Guests leaving a messy place: To rate or not to rate? 
01:04 Rating guests on cleanliness, communication, and house rules. 
02:45 Addressing expectations upfront to avoid messy situations. RESOURCES ------------------
How to Start a Successful Airbnb Business - https://amzn.to/3HO8Gpn
The Entrepreneurial Airbnb Hosting Guide - https://amzn.to/3Ho5Cis
Optimize Your Airbnb - https://amzn.to/3XWDHNp
The Vacation Rental Goldmine: How to Maximize Your Rental Income with Great Guest Experiences - https://amzn.to/2P0Zyjw
Vacation Rental Success - https://amzn.to/2OmygGZ
* When available, we use affiliate links, and as Amazon Associates, we earn on qualifying purchases.
SOCIAL MEDIA --------------- *** CONNECT WITH ANGELA ON SOCIAL MEDIA *** 
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TikTok: https://www.tiktok.com/@askangelabrown
Store: https://www.amazon.com/shop/AngelaBrown
URL: https://AngelaBrown.com
NEED MORE HELP? ------------------- VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental 
https://TurnoverCleaningTips.com  VRBO Cleaning Support Group - https://svy.tips/FBGroup-Airbnb
SPONSORSHIPS & BRANDS ------------------- Today's #TurnoverCleaningTips are sponsored by #RealtySuccess in association with #SavvyCleaner, and your host is #AngelaBrown - https://g.page/r/CbMI6YFuLU2GEBI/review *** ADVERTISE WITH US *** 
We do work with sponsors and brands. If you are interested in working with us and you have a product or service that makes sense for the Airbnb, Vacation Rental, Short-Term Rental, or House Hacking space, here's how to work with us -https://savvycleaner.com/brand-deals *** SAVVY CLEANER BRANDS *** 
SAVVY CLEANER - House Cleaner Training and Certification – https://savvycleaner.com/join VRBO AIRBNB CLEANING – Cleaning tips and strategies for your short-term rental 
https://TurnoverCleaningTips.com  FUNNY CLEANING SHIRTS – Incentive and thank-you gifts for house cleaners and maids.
https://FunnyCleaningShirts.com  HOARDING WORLD - Helping you change your relationship with stuff
https://HoardingWorld.com REALTY SUCCESS HUB - Helping you sell your home fast
https://realtysuccesshub.com
CREDITS -------------------------- Show Produced by: Savvy Cleaner: https://savvycleaner.com
Show Host: Angela Brown
Show Editors: Kristin Ochsner & Jenifer V. Holland
Show Producer: Jenifer V. Holland