Welcome to the Hey Docs! Podcast with your host Jill Allen.
 
In this episode, we're exploring the innovative world of MyOrthoVA, with special guest Casey Bull. Listen in as we delve into the inspiration behind creating a tailored solution for orthodontic needs with Virtual Assistants, the rigorous training their VAs undergo, and the remarkable impact on both in-office efficiency and patient care.
 
Let’s get started

Summary
 
Casey Bull, the Chief Operating Officer of MyOrthoVA, discusses the concept of virtual assistants in orthodontic practices. MyOrthoVA provides remote staffing solutions for orthodontic offices, offering virtual assistants who can handle tasks such as phone support, new patient coordination, insurance handling, and administrative support. The goal is to empower orthodontists with a new solution for staffing and improve patient care by allowing the in-office team to focus on patient interaction. The virtual assistants are trained in orthodontic processes, workflows, and patient communication. The onboarding process is crucial to ensure a seamless integration of virtual assistants into the practice. The use of virtual assistants can benefit both large and small practices, providing cost-effective solutions and improving practice culture.
 
https://www.myorthova.com/
https://www.facebook.com/myorthova
https://www.linkedin.com/company/myorthova
https://www.instagram.com/myorthova


Takeaways

• MyOrthoVA offers virtual assistants for orthodontic practices to handle administrative tasks and improve patient care.
• Virtual assistants can handle phone support, new patient coordination, insurance handling, and other administrative tasks.
• The onboarding process is crucial to ensure a seamless integration of virtual assistants into the practice.
• Virtual assistants can benefit both large and small practices, providing cost-effective solutions and improving practice culture.

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Chapters
 
00:00 Introduction and Overview of MyOrthoVA
01:04 The Inspiration Behind MyOrthoVA and the Need for Virtual Assistants
04:07 Defining the Role of Virtual Assistants in Orthodontic Practices
07:44 The Tasks and Responsibilities of Virtual Assistants
11:23 Expanding the Scope of Virtual Assistants in Orthodontic Practices
20:47 The Importance of Onboarding and Communication for Successful Integration
29:40 Getting in Touch with MyOrthoVA and the Benefits of Virtual Assistants 

Are you ready to start a practice of your own? Do you need a fresh set of eyes or some advice in your existing practice? Reach out to me- www.practiceresults.com.
   
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New episodes drop every Thursday!   
 
Episode Credits:

Hosted by Jill Allen 
Produced by Jordann Killion
Audio Engineering by Johnny Mitchell