What are good business level objectives (BLOs) besides conversion rates? Who is responsible for defining them? Who needs to report and who is held accountable?

We invited John Kelly, Sales Engineer at Dynatrace, to answer those and even more questions. John – aka Tech Shady - has been helping our customers over the past years to implement business level reporting for their critical applications. It was exciting to hear that there is much more than your classical availability or conversion rate business metrics. The one we think is really exciting is Engagement Rate. So – tune in and learn for yourself

Show links:
John Kelly on Linkedin
https://www.linkedin.com/in/john-kelly-b22b992/

John Kelly on Twitter
https://twitter.com/JohnKelly17