Right 7 (8) of the Code of Consumer Rights states, Every consumer has the right to express a preference as to who will provide services and have that preference met where practicable.

How should we respond to patient requests to only be treated by staff of a particular race?  Do we need to accommodate their request?  What are your rights as an employee?  We are joined by Sarah Dalton Executive Director of ASMS and Adam Holloway, partner Wotton and Kearney to explore these challenging questions.