Robert Talks about the fact that he's worked with lots of artists during the darkest part of their lives. He opens up about working with Zakk Wylde, Jerry Cantrell, Ozzy, and of course Metallica. He plays it down, but it turns out he's been an incredible source of positive energy as well as a great musician. He talks about how he deals with people and solves problems. he also tells a great story about Jerry Cantrell coming to his home to stay sober and flooding his bathroom.