S2E2 - Experiences vs Transactions feat. Helen Douglas, Theo Hill, & Ivan Di Nasta

20 de mar. de 2021 · 1h 6m 19s
S2E2 - Experiences vs Transactions feat. Helen Douglas, Theo Hill, & Ivan Di Nasta
Descripción

In this episode, I’ve invited some old friends to share a table and discussing Experiences and Transactions in the Hospitality Industry. Both elements are essential to us in our day-to-day...

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In this episode, I’ve invited some old friends to share a table and discussing Experiences and Transactions in the Hospitality Industry. Both elements are essential to us in our day-to-day operations, but how do we find the synergy. In this conversation, we have likened pure transactions to being “Vanilla” and balancing the act of the two like in an “Opera”. How interesting!

You may find information or reach out to our guests through Linkedin!

Helen Douglas - Principal Consultant, TSA Solutions
https://www.linkedin.com/in/helen-a-c-douglas-82371517/

Theo Hill - Head Chef, Gold Notting Hill
https://www.linkedin.com/in/theo-hill-203800151/

Ivan Di Nasta - Restaurant General Manager, Beaverbrooke Hotel and Spa
https://www.linkedin.com/in/ivan-di-nasta-b97a6638/

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