Technology's Impact on Vaccine Administration | TalkDesk
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Descripción
Background: A big issue with vaccine distribution today is little consistency – some people are going to other states in order to get vaccinated faster, not to mention the inability...
mostra másChallenge: This presents challenges for pharmacies (as well as doctor’s offices and hospitals) as there are:
Record call volumes
Patient confusion
Misinformation
Challenges ensuring patients keep appointments for vaccinations
Solution: Technology solutions can offer easy:
Voice mail, e-mail and texting of information to help eliminate confusion
Proactive outreach to vaccine candidates to schedule appointments
Pre-vaccine appointment communications
Educational follow-up after first vaccine appointment
For more background on this topic, TalkDesk just released a new Vaccine Administration Solution:
https://www.businesswire.com/news/home/20210126005286/en/Talkdesk-announces-Small-Business-Lending-Solution-and-Talkdesk-Vaccine-Administration-Solution-to-support-COVID-19-relief-and-recovery
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Información
Autor | Pharmacy Podcast Show |
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