The BEST Mindful Customer Care Tips & Experiences Ever
Regístrate gratis
Escucha este episodio y muchos más. ¡Disfruta de los mejores podcasts en Spreaker!
Descarga y escucha en cualquier lugar
Descarga tus episodios favoritos y disfrútalos, ¡dondequiera que estés! Regístrate o inicia sesión ahora para acceder a la escucha sin conexión.
The BEST Mindful Customer Care Tips & Experiences Ever
Descripción
Customer Care can be a rollercoaster ride of frustration and disbelief however, in this Walk In Victory episode we dive into the BEST customer care experience tips ever! In this...
mostra másJoin us as we explore real-life scenarios that demonstrate just how low customer care can sometimes go. Whether you're a customer who has faced similar issues or a business owner wanting to learn these best practices, this video is for you! Don't forget to share your own customer care best practice stories in the comments below!
If you found this video eye-opening, make sure to hit that like button, subscribe for more content, and ring the bell for notifications on our latest uploads. Let's create a community that values great customer service together!
Time Line
00:00 Introduction to the Walk in Victory Podcast
00:37 NaRon Tillman on Transitioning Careers
06:49 The Importance of Customer Care
07:40 Guest Introduction: CEO of Costa Rica's Call Center
11:53 Building a Business from the Ground Up
15:40 Soft Skills and Customer Support Training
20:34 Competing with Industry Giants
24:29 Embracing New Opportunities in Costa Rica
28:08 Starting Fresh: Moving and Storage Tips
28:31 Customer Research Strategies
28:56 The Secret Sauce of Success
29:45 Mastering Phone Call Techniques
33:18 Cultural Nuances in Communication 39:17 Effective Training Methods
42:55 Balancing Work and Life
49:17 The Power of Second Chances
51:47 Final Thoughts and Inspirations
Información
Copyright 2024 - Spreaker Inc. an iHeartMedia Company