The Future of Hospitality: Projections Amid a Pandemic
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Descripción
In this revealing episode of "Talking Hospitality," formerly known as "Timothy Put the Kettel On," hosts Timothy R. Andrews and Sarah Kettel dive deep into what the future might hold...
mostra másRecorded during the peak of the 2020 Covid-19 pandemic, the episode touches on various themes at the time and offers still relevant practical advice, all while presenting the hosts' predictions for how Hospitality might look.
Key Takeaways:
- Local Focus: Both Timothy and Sarah emphasize the importance of "local" as a key selling point. Timothy notes that the industry is focusing more on local hiring, influenced in part by Brexit, while Sarah expands on the idea, lamenting the long commutes that have become a lifestyle norm.
- Food Sourcing and Health: Sarah passionately argues for better food sourcing practices, particularly in light of Brexit and debates about imported chlorinated chicken. She stresses the importance of nutrition for all segments of society and connects it to broader societal issues like healthcare.
- Technology and Hygiene: In what seems like a hint of the future, Timothy talks about the increasing role of technology in order management, reservations, and even contact tracing. Sarah mentions innovative solutions like Goodtill, originally designed for stadiums, which has now been adapted for restaurant use.
- Visibility of Hygiene Practices: The co-hosts concur that in the post-pandemic world, patrons will want to see visible hygiene measures. Timothy points out that this will be more than just a checklist item; it will be part of the customer experience.
The hosts' insights were how they saw as a roadmap for the future of the Hospitality industry.
But how much did they correctly predict the future?
Listen and find out!
Información
Autor | Timothy R Andrews |
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