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Salesforcesight (Salesforce + Foresight) Sure it's not the smoothest portmanteau, but this isn't a literature class, it's a podcast! On and about all things Salesforce, specifically with a focus on...
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Salesforcesight (Salesforce + Foresight)
Sure it's not the smoothest portmanteau, but this isn't a literature class, it's a podcast!
On and about all things Salesforce, specifically with a focus on what's on the horizon for admins, devs, architects, and everyone to keep an eye on!
mostra menos
Sure it's not the smoothest portmanteau, but this isn't a literature class, it's a podcast!
On and about all things Salesforce, specifically with a focus on what's on the horizon for admins, devs, architects, and everyone to keep an eye on!
Episodios & Posts
Episodios
Posts
16 ABR. 2025 · AI's Adoption Problem - Salesforcesight Podcast
AI is everywhere, and Salesforce’s Agentforce wants to be leading the charge at the enterprise level—but how ready is the business world to adopt it? In this episode of Salesforcesight, we dig into the real-world roadblocks facing AI implementation today and explore why Agentforce, despite the hype, might not be seeing the explosive adoption some expected. We unpack insights from studies and expert commentary to understand what’s holding businesses back from embracing AI fully—and what needs to happen next for tools like Agentforce to deliver real, lasting value.
Key Highlights:
✅ The AI Hype vs. Reality Gap – Why many companies say they’re advanced in AI but few have real use cases in production.
✅ Workforce Readiness – The importance of cross-functional AI literacy and change management in making AI adoption successful.
✅ Agentforce's Roadblocks – Product maturity, pricing confusion, and trust issues slowing down Agentforce rollout.
✅ Data Quality is Everything – Why technical debt and bad data can undermine even the most advanced AI.
✅ Partner Ecosystem & Enablement – Why adoption depends on more than just great tech—it requires better documentation, guidance, and confidence.
✅ Hope for the Future – Despite slow uptake, signs point to a more mature Agentforce story in 2026 and beyond, especially for those cleaning house now.
Also available on your favorite podcast platforms! Just search Salesforcesight 🎧 Tune in now and get a clear, no-nonsense intro to the world of Salesforce.
14 FEB. 2025 · Will AI Replace Developers? - Salesforcesight Podcast
AI is transforming the world of software development—but does that mean Salesforce developers should be worried? In this episode of Salesforcesight, we tackle the big question: Will AI replace Salesforce developers?
With tools like Einstein GPT and GitHub Copilot automating coding tasks, it’s easy to wonder if AI is coming for developer jobs. But the truth is more complex. We break down the impact of AI on Salesforce development, the skills that will remain essential, and how developers can adapt to thrive in this AI-driven era.
Key Highlights:
✅ The Reality of AI in Development – How AI is already assisting developers and what it can’t do (yet).
✅ Salesforce Developers Are Still Essential – Why AI isn’t replacing developers but changing their roles.
✅ AI as a Coding Assistant – How tools like GitHub Copilot and Einstein GPT boost efficiency without removing the need for human oversight.
✅ Marc Benioff’s Hiring Comments – What Salesforce’s shifting hiring strategy means for developers.
✅ The Future of Salesforce Development – The skills and mindset that will keep developers in high demand.
We reference expert opinions from Techforce Academy, Merfantz, ITPro, ABP Live, and Salesforce Ben to cut through the noise and bring you a clear picture of what AI really means for Salesforce developers.
Available on all of your favorite podcast platforms! Just search Salesforcesight.
31 ENE. 2025 · What is Salesforce?
In this episode of Salesforcesight, we’re breaking down Salesforce in the simplest, most practical terms—trying to cut through the buzzwords and fluff, just real talk about what Salesforce is, what it does, and why it matters.
Ever tried explaining Salesforce to a friend or colleague and felt like you needed a decoder ring? We’ve got you covered! Using relatable analogies (think bakeries and Lego sets), we make sense of this powerful platform and show why businesses of all sizes—from small shops to global enterprises—use Salesforce to build stronger customer relationships and drive success.Key Highlights:
- CRM, Simplified: What customer relationship management (CRM) actually means and why it’s a game-changer.
- The Power of Data Cloud: How Salesforce unifies scattered customer data into one actionable view.
- Breaking Down the Clouds: A look at Sales Cloud, Service Cloud, Marketing Cloud, and more—explained in real-world terms.
- Automation & AI: How Salesforce streamlines processes, automates tasks, and boosts efficiency with tools like Agentforce.
- Learning Salesforce: Whether you’re a total beginner or just Salesforce-curious, we’ll share the best ways to get started (hint: Trailhead is your best friend).
If you’ve ever wondered, “What is Salesforce, and why does everyone talk about it?”—this is the episode for you!
🎧 Tune in now and get a clear, no-nonsense intro to the world of Salesforce.
24 ENE. 2025 · In this episode, we're diving headfirst into the world of AI with a practical, hands-on approach. Forget the science fiction; we're exploring how you can build your own AI agent today, without writing a single line of code.
Join us as we unpack the concepts behind Agentic AI, which goes beyond simple instructions, allowing AI to solve problems independently and offer unique insights. We'll introduce you to the three core skills of an AI agent: Data Pro, Concierge, and Inspector, and show how they work together to create a powerful tool.
And head to CremedelaCRM.com for the documentation if you want to build it yourself!
We'll use a real-world example, the fictional Coral Cloud Resorts, to illustrate how an AI agent can tackle customer service challenges. You'll learn how these AI agents can assist with everything from booking experiences to answering customer questions.
Key highlights of this episode include:
• Understanding Agentic AI: We'll break down what agentic AI is and how it's different from traditional AI, emphasizing its ability to take initiative and solve problems.
• Exploring Core AI Agent Skills: We'll define and discuss the roles of Data Pro (analyzing and explaining data), Concierge (providing super-powered assistance), and Inspector (monitoring and identifying patterns).
• Real-World Application: Through the example of Coral Cloud Resorts, you'll see how an AI agent can be built to solve specific business problems and improve customer interactions.
• Building an Agent Step-by-Step: We'll discuss how to define an agent's profile, add custom actions like retrieving information, validating customer data, and booking experiences.
• No Coding Required: Learn how to build sophisticated AI agents without the need for coding experience.
• Future of AI: We'll touch on the broader implications of AI, its potential to revolutionize how we work and live, and the importance of using this technology responsibly.
This episode will also provide you with an understanding of the resources available. You'll get an overview of the accompanying workshop guide that provides a step-by-step approach to building your own AI service agent. We will also touch on how tools like Tableau can be integrated with Agentforce to build a data-literate digital workforce.
Whether you’re a seasoned tech professional or just curious about the possibilities of AI, this episode will give you a practical introduction to building AI agents. Get ready to see how accessible and powerful AI can be and how you can start building with AI today.
Tune in to SalesforceSight and take your first step into the future of AI.
Salesforcesight (Salesforce + Foresight) Sure it's not the smoothest portmanteau, but this isn't a literature class, it's a podcast! On and about all things Salesforce, specifically with a focus on...
mostra más
Salesforcesight (Salesforce + Foresight)
Sure it's not the smoothest portmanteau, but this isn't a literature class, it's a podcast!
On and about all things Salesforce, specifically with a focus on what's on the horizon for admins, devs, architects, and everyone to keep an eye on!
mostra menos
Sure it's not the smoothest portmanteau, but this isn't a literature class, it's a podcast!
On and about all things Salesforce, specifically with a focus on what's on the horizon for admins, devs, architects, and everyone to keep an eye on!
Información
| Autor | Creme de la CRM |
| Organización | Creme de la CRM |
| Categorías | Tecnología , Economía y empresa , Noticias tecnológicas |
| Página web | - |
| cstegall@cremedelacrm.com |
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